May 2014 - Hawkdive

Tuesday, May 27, 2014

Test your Hard drive for errors and problems before you lose your important files

Tuesday, May 27, 2014 0

Hard drive testing tools

Your hard drive is the most important hardware in your computer, it keeps all of your files, Pictures,documents,Music, Movies and everything on your computer so it is a wise decision to keep checking your Hard drive before it fails.There are multiple hard drive testing software available in the market but few of them are reliable and famous.
Some of these tools may be built in to your operating systems already while others are available from hard drive manufacturers that you can download from their website.

Some of the computer manufacturers ship your computer with this Hardware diagnostic tools or hard drive diagnostic tool preinstalled which you can use to test the hard drive.Some of the computers have a built in S.M.A.R.T ( Self-Monitoring, Analysis and Reporting Technology often written as SMART) test which test the functionality and reliability of Hard Drive.It detects and report on various indicators of reliability, in the hope of anticipating failures.

Replace your hard drive if it fails any of your tests.

Windows operating system has its own Error checking tool that you can use to check any errors on hard drive and fix it if fixable.To run windows hard drive error checking tool go to my computer and right click on any of the drive and select properties.It will open drive properties window, Click on Tools tab, then Click on Check Now under Error Checking as shown below.

Error Checking
Pic-21 (b)
It will open another small window as shown in the Picture 21 (c) below so make sure the option " Scan for and attempt recovery of bad sectors " is checked and then click on the start button to run the scan.

It will start the scan for hard drive and will show you messages as shown below.

Once all the scan is completed it will show you the result or a message that No problems were found as shown in the picture -21(e) below.


Now there is one third party free ware utility that you can use to test your hard drive.

HDDScan - Its a free hard drive testing program for all types of drives ( RAID arrays, Flash USB and SSD drives are also supported ), no matter who the manufacturer is.
It has several tools included such as SMART and a surface test.It can test storage device for errors (Bad-blocks and bad sectors), show S.M.A.R.T. attributes and change some HDD parameters such as AAM, APM, etc.
Additionally, software can be used as the hard disk temperature monitor and reading/writing benchmark – performance graph is displayed for every test.

You can download HDDScan from the download section on this blog or download from the following link.

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Sunday, May 18, 2014

Diagnosing memory problems on your computer

Sunday, May 18, 2014 0

If computer freezes while working on it or gives you a blue screen when running multiple applications at the same time, you should check the memory of your computer.Run a Scan in windows 7 to check if the memory of the computer is faulty.

Windows 7 has an inbuilt Memory Diagnostic Tool.
If Windows detects possible problems with your computer’s memory, it will prompt you to run the Memory Diagnostics Tool.

Running the Memory Diagnostics Tool

When you receive a notification about a possible memory problem, click the notification to choose between two options for when to run the Memory Diagnostics Tool.

If you choose to restart your computer and run the tool immediately, make sure that you save your work and close all of your running programs. The Memory Diagnostics Tool will run automatically when you restart Windows. It might take several minutes for the tool to finish checking your computer's memory. Once the test is completed, Windows will restart automatically. If the tool detects errors, you should contact your computer manufacturer for information about fixing them, since memory errors usually indicate a problem with the memory chips in your computer or other hardware problem.

To run the Memory Diagnostics Tool manually
If the Windows Memory Diagnostics tool doesn't run automatically, you can run it manually.

  • Open Memory Diagnostics Tool by clicking the Start button , and then clicking Control Panel. In the search box, type Memory, and then click Diagnose your computer's memory problems.‌If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

It will then open a new window as shown in Pic-20 (a) as above.

  • Choose when to run the tool.

Advanced options for running the Memory Diagnostics Tool

We recommend that you let the Memory Diagnostics Tool run automatically. However, advanced users might want to adjust the tool's settings. Here's how:

1. When the Memory Diagnostics Tool starts, press F1.
2. You can adjust the following settings:
  • Test mix. Choose what type of test you want to run: Basic, Standard, or Extended. The choices are described in the tool.
  • Cache. Choose the cache setting you want for each test: Default, On, or Off.
  • Pass count. Type the number of times you want to repeat the test.
3. Press F10 to start the test.

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Monday, May 12, 2014

Repair your windows using a Third party tool-Windows Repair ( All in One) without reinstallation

Monday, May 12, 2014 0

Windows Repair (All in One) From

This is a third party tool that we use to fix problems with operating system like some system files for windows updates are corrupt and don't let the computer update itself or the Internet Explorer is corrupt or the Registry is infected by Virus, Malware or any other security threats.You can use this tool to fix all those problems. Here is a list of all that task that it does.

  •  Reset Registry Permissions
  •  Reset File Permissions
  •  Register System Files
  •  Repair WMI
  •  Repair Windows Firewall
  •  Repair Internet Explorer
  •  Repair MDAC & MS Jet
  •  Repair Hosts File
  •  Remove Policies Set By Infections
  •  Repair Icons
  •  Repair Winsock & DNS Cache
  •  Remove Temp Files
  •  Repair Proxy Settings
  •  Unhide Non System Files
  •  Repair Windows Updates
  •  Repair CD/DVD Missing/Not Working and more... - Windows Repair is an all-in-one repair tool to help fix a large majority of known Windows problems including registry errors and file 
permissions as well as issues with Internet Explorer, Windows Update, Windows Firewall and more. Malware and installed programs can modify your default settings. With - Windows Repair you can restore Windows original settings.

The program is still young and needs to grow.My goal is to have a repair tool that can save someone from having to do a reinstall.

Note:- This picture was taken from for educational purposes.

How to use it

When you first run the program you will be introduced to 4 steps before the 
repair options. These steps are highly recommend to do before attempting any 

Step 1. Clean Your System Of Infections.
Trying to fix a system that is currently infected is obviously a very bad idea 
and can make things worse. An infection can hijack a machine and keep part of 
the repairs from running correctly. Since only part of a repair will work the 
other part that failed could end up causing problems. Rule of thumb before 
working on a system is to make sure it is clean. Even if you think your system 
is clean doing a scan before hand is a good idea.

Step 2. Check File System
Doing a check disk on the hard drive is a good idea. This will have Windows 
check the file system on the drive fixing any problem it finds. Corrupt files 
can break a lot of things, including the repairs. So making sure the file system 
is good is a must.

Step 3. System File Check (SFC)
The built in Windows system file checker is a tool that checks that the Windows 
files are intact, the correct versions and not corrupted. This is a good idea to 
do before doing repairs as if a file is corrupt and we try a repair that needs 
that file then the repair will fail.

Step 4. System Restore & Registry Backup
Doing a system restore point is a great idea to do before doing any repairs. If 
any unforeseen problems happen after any repair than a system restore can put 
the system back to the way it was before the repairs. This is highly 

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Saturday, May 10, 2014

Identify the Hardware attached to your computer to find its driver.

Saturday, May 10, 2014 0

How would you identify a hardware attached to your computer to find its driver?

If you have a custom designed computer or its an old computer that you have reinstalled the operating system on, not from system recovery ( or PC Restore) but from a retail installation disk,then you might not be able to install the drivers for all the hardware attached to that computer.If you go to the device manager you would be surprised to see many devices listed under other device in Unknown Device category.This happens only when the hardware is obsolete and your OS does not find the correct driver from the windows update server.

So after the windows installation you would get into trouble if the device driver is not found or can not be installed automatically because that device would stop working.So here are the steps to get that issue fixed.Here is an easy way to find the real manufacturer of any hardware device attached to your computer with its exact model name.

Option 1- Identify the hardware attached to your Computer

Step 1. Open device manager by typing Devmgmt.msc at run.
Step 2. Right mouse click on the unknown device and select properties.
Step 3. On the device properties window click on the Details tab and select Hardware Ids.
Device Manager-Identify the Hardware attached to your computer
Pic-18(a)-Identify the Hardware attached to your computer

Step 4. Here you only need get these two information highlighted in the rectangle shown in the above picture-18(a).VEN( Vendor ID) -168C ( as shown in the above picture) and DEV ( Part/Device ID )- 0032 as per the above picture.

Step 5. Go to website and then under vendor search Type the Vendor ID as 168C or whatever it shows in your device properties windows for that unknown hardware, and then hit search to identify the manufacturer of the hardware attached to your computer.

Identify the Hardware attached to your computer
Pic-18(b)-Identify the Hardware attached to your computer
Step 6. Now it will show you the name of the Vendor, so click on the Vendor's name to list all of the devices available from that vendor.
Identify the Hardware attached to your computer
Pic-18(d)-Identify the Hardware attached to your computer
Step 7.Now look for the device with code mentioned in the device id as DEV which is 0032 in my case.

Identify the Hardware attached to your computer
Pic-18(e)-Identify the Hardware attached to your computer
Step 8. Now here it clearly shows you the name and model of the device you were looking for. It also provides you with the link to find the driver of this device under Notes to download the driver for that particular Device Model which is installed in your PC.

Option 2- Identify the Hardware attached to your computer to find its driver.

Option two is the easiest and best way to identify the unknown hardware device attached to your computer.There is this tool name Hardware Identify from can download it from the download tab of my blog or Download by clicking here. - Hardware Identify will help identify unknown hardware on your system. This program does not help you download drivers but tells you which hardware is attached.
Identify the Hardware attached to your computer
Identify the Hardware attached to your computer
The program also has a easy option to help improve the device database. Once you have all drivers installed you can have the program check for any hardware on the system that isn't in the database and submit it to With in a few days the database will be updated and the device list will grow with the help of users like you!

Picture below was taken from Tweaking .com for the educational and instructional purposes.
Hardware identify
Identify the Hardware attached to your computer
Now you know the name and model of the hardware device attached to your computer so you can probably go to that vendor's website to download the driver for that particular Device Model which is installed in your PC.

*******End of the Article*******

identify hardware attached to your computer,could not find the driver,download the correct driver,
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Friday, May 9, 2014

How to update your windows even if the Automatic update does not work

Friday, May 09, 2014 0

Update Windows Even when the Automatic Update does not work due to any reasons

Yes, That is true, you can still update your windows normally even if your Automatic update does not work because of any reason be it corrupt windows files or software is not genuine error.
There is a tool called Patch My PC which is an updater.It updates all the software installed on your computer.It also fixes issue with Flash Player 12 detection.

  • Patch My PC will now auto update unless updates are disabled in options
  • Fixed an issue where the Shutdown and Restart option after applying updates don’t work
  • Removed create restore point button in options
  • Fixes issue with Flash Player 12 detection

When Patch My PC is started, it will scan for outdated software automatically. If outdated software is detected, it will be shown as Red, up to date software will show as Green, and if it’s not installed it will show as Black.

There are many optional updates that can be installed with Patch My PC. Optional updates can be installed by checking the checkbox in the optional software panel.

It's a portable software which means you dont need to install it on every computer to run the scan for outdated can just carry the PatchMyPC.exe file in any flash drive and connect that flash drive to your PC and scan.And it's a free software too, which is designed for computer technicians on the go that will run it on multiple PC's.

So you can download it from the Download tab of my Blog and run it which will look as shown in the picture below.


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Sunday, May 4, 2014

USB 3.0 Device driver is not installing- [Solved]

Sunday, May 04, 2014 7
Issue: USB storage device driver is not working on my computer, be it a USB 2.0 or USB 3.0 it just doesn't install the driver for storage device and my USB mouse and webcam does work perfectly fine. Every time I plug in a USB flash drive or USB 3.0 external hard drive it beeps and gives error message that the device driver could not be installed.

USB 3.0 device driver does not install
USB 2.0 storage device driver does not work

Here are the steps I followed to fix USB 3.0 storage device driver installation problem.

Step 1. I opened device manager by typing devmgmt.msc on Run and then uninstalled all the USB devices and USB controller and root hub from there and then clicked on the option "Scan for hardware changes" from Action menu as shown in the picture below.

USB 3.0 Device driver
Pic-16(a) USB 3.0 Device driver
and the device manager still shows a yellow exclamation mark next to external USB 3.0 device.
USB 3.0 Device driver
Pic-16(b) USB 3.0 Device driver
I tried reinstalling the driver and it showed me a notification in the system tray that its installing device driver as shown in the picture below.
USB 3.0 Device driver
Pic-16(c) Installing USB 3.0 Device driver

and when I clicked on the notification It opened the installation status window where it showed me what is it doing-installing external USB 3.0, first it looked for the driver online and then looked the driver in windows update and when it could not find the driver in windows update it said it is finding preconfigured driver from my PC and finally showed a Red X with message " No driver found" next to External USB 3.0.
USB 3.0 Device driver
Pic-16(d)- Installation of USB 3.0 Device driver
So here at this step when my PC could not install the USB 3.0 device driver from pre-configured driver list I thought there is something wrong with my PC whether the driver files are missing or something is not letting it install.

Step 2. I went to control panel and then opened Windows update and made sure my computer is updated by checking for updates.It was updated.

Step 3. Checked the device Installation settings.
Click start and typed change device installation settings in the search box and click on the first search result as shown in the picture below.

USB 3.0 Device driver
Pic-16(e)- USB 3.0 device driver troubleshooting
Then it opened a Device installation settings window as shown in the picture-16(f) below.

USB 3.0 Device driver
Pic-16(f) USB 3.0 device driver troubleshooting
on this window you need to make sure you have Always install the best driver software from Windows Update or Yes , do this automatically (recommended) option selected.

Step 4. Go to control panel and click on Troubleshooting and from there in the troubleshooting window Click on Hardware and Sound as shown in the picture below.
USB 3.0 Device driver troubleshooting
Pic-16(g)- USB 3.0 Device driver troubleshooting
and then in the next window click on Hardware and Devices as shows in the picture below.
USB 3.0 Device driver troubleshooting
Pic-16(h)- USB 3.0 Device driver troubleshooting
it will open the hardware troubleshooter, so click on next and then it will look for the issue related to USB device driver and other attached hardware an try to fix itself.
USB 3.0 Device driver troubleshooting
Pic-16(i) USB 3.0 Device driver troubleshooting
These steps did not work out for me as it showed me error- unable to install your External USB 3.0 as shown below.
USB 3.0 Device driver troubleshooting
Pic-16(i) USB 3.0 Device driver troubleshooting
Step 5. Now I checked the device manager again and found the same thing a yellow exclamation mark for USB storage device and the device properties showed the drivers for this device are not installed.
USB 3.0 Device driver troubleshooting
Pic-16(j) USB 3.0 Device driver troubleshooting

Here it clearly shows me that the device driver is not available or not installed.

Step 6. Now I needed to check two entry in registry so went to Run-> Typed Regedit and navigated to the following key: 

Highlight this key ({36FC9E60-C465-11CF-8056-444553540000} ), on the right pane, and then check if “Upperfilters” and “Lowerfilters” values are present. If so, please right click on the values and select "Delete" to remove them.Refer to the picture below.

USB 3.0 Device driver troubleshooting
Pic-16(k) USB 3.0 Device driver troubleshooting
Restart the computer and check if the issue is fixed.
Step 7. Now go to "C:\windows\inf" and "C:\windows\System32( in case of 32 -bit OS)" or "C:\Windows\SysWOW64\ (in case of 64 - Bit OS)" folder and check if these three files USBSTOR.SYS, usbstor.inf and usbstor.pnf are available. If they were renamed, then change the name as I have written them or if they are not available copy them from 

"C:\windows\System32\DriverStore\FileRepository\usbstor.inf_x86_neutral_83027f5d5b2468d3" if its a 32-Bit version of Windows otherwise copy it from "C:\windows\System32\DriverStore\FileRepository\usbstor.inf_amd64_neutral_XXXXXXXXX(Where XXXXXXX is the hardware ID of the driver) " in case of 64-Bit version of Windows

And then go to "C:\WINDOWS\SYSTEM32\Drivers" or "C:\WINDOWS\SysWOW64\Drivers" and make sure you have USBSTOR.SYS and usbd.sys available if not copy them again from  

"C:\windows\System32\DriverStore\FileRepository\usbstor.inf_x86_neutral_83027f5d5b2468d3"if its a 32-Bit version of Windows otherwise copy it from "C:\windows\System32\DriverStore\FileRepository\usbstor.inf_amd64_neutral_XXXXXXXXX(Where XXXXXXX is the hardware ID of the driver)" in case of 64-Bit version of Windows and paste it to Drivers folder.
USB 3.0 Device driver troubleshooting
USB 3.0 Device driver troubleshooting
In my computer they were turned off due to some reason may be because of virus or an antivirus turned to be a virus and that's why USB 3.0 device driver were not getting installed. Below are those pictures showing the file name was changed.
USB 3.0 Device driver troubleshooting
Pic-16(l) USB 3.0 Device driver troubleshooting
due to the change in USB drivers name it could not be called by OS when USB drive gets detected and therefore OS was unable to load / install the device.
USB 3.0 Device driver troubleshooting
Pic-16(m) USB 3.0 Device driver troubleshooting

USB 3.0 Device driver troubleshooting
Pic-16(n) USB 3.0 Device driver troubleshooting
So I renamed them correctly and then scanned for hardware changes and I was literally shocked to see a change now, though the USB 3.0 device driver still did not get installed but the driver properties showed me that "the services for this device could not be started either because it is disabled or it has no enabled devices associated with it" as shown below.
USB 3.0 Device driver troubleshooting
Pic-16(o) USB 3.0 Device driver troubleshooting
Step 8.  If you are also seeing the same message them open Registry editor by going to  Run-> typing Regedit and navigating to the following key which defines the service of USB storage device: 
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\USBSTOR" and ensure that the Start value is 3 on the right pane.Start value 3 means the service for USB storage device will be automatically started.
USB 3.0 Device driver troubleshooting
Pic-16(p) USB 3.0 Device driver troubleshooting
I restarted my system and then connected the USB 3.0 External Hard drive and Bingo!!!!!


USB 3.0 Device Driver issue got fixed this way.........

For your information what I learned.

In Windows 7 all the drivers are located in the system folder %SystemRoot%\System32\. Two other system protected subfolders  are called “DriverStore” and “drivers”.  Often there is also a third subfolder  “DrvStore”. These folders keep all the buit-in drivers for legacy and commonly used hardware and so it can be copied to some external media for safekeeping.

In addition, you should back up the folder %systemroot%\inf\. This folder contains the driver setup information files. This folder is sometimes overlooked but drivers cannot be installed without the information it contains.

Windows 7 keeps a device manager trace log so maybe we'll find something useful by comparing the trace on your machine vs. the trace on my machine. (I run Windows 7 32-bit). Though, beware these trace logs aren't easy to read/follow but still worth taking a look

Do the following

1. Start with the flash drive inserted
2. Delete file C:\Windows\inf\ (this is the trace log)
3. In Device Manager, right click the flash drive->Uninstall
4. Now at top of DevManager menu select Action->Scan for Hardware Change. Windows will reinstall the disk driver. Does the error/yellow triangle still occur??
5. We should now have a trace of the Uninstall/Re-Install. Go back to C:\Windows\inf\

When a new device is detected, Windows checks the driver store to see if an appropriate driver package is staged there. If not, it checks several locations to find a driver package to place in the driver store. In order, these locations are:

1. The folders specified in the DevicePath registry setting, as described in this topic.
2. Windows Update on the Web. For more information see Configure Windows to Search Windows Update for Device Drivers.
3. A file path or media provided by the user.

After Windows locates the driver package, it is copied to the driver store, and then installed from there.
This topic provides a procedure that you can use to modify the list of folders searched by Device Manager for a driver package.
Membership in the local Administrators group, or equivalent, is the minimum requirement to complete this procedure.
To configure Windows to Search additional Folders for device drivers
1. Start Registry Editor. Click Start, and in the Start Search box type regedit.
2. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Yes.
3. Navigate to the following registry key:
HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/Current Version
4. In the details pane, double-click DevicePath and type the path containing additional drivers folder in its value data.

Incoming Search terms

  1. USB 3.0 Device Driver
  2. USB 3.0 Device Driver not getting installed
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  4. USB 3.0 External Device Driver
  5. USB 2.0 Device driver
  6. USB 3.0 storage device not working
  7. USB 2.0 storage device
  8. USB 3.0 external hard drive is not working
  9. USB 3.0 flash drive is not working
  10. USB 3.0 external hard drive is not showing
  11. USB 2.0 external hard drive is not showing
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Thursday, May 1, 2014

No display,No boot, No power issue OR keyboard stops working- Drain the Flea Power

Thursday, May 01, 2014 0

What is Drain Flea Power?

In technology Jargon flea power is residual electricity or current often stored on circuit boards (in power supplies, mother boards etc) that remains charged even after all power cords and batteries have been removed.

How does it happen?

 If the system shuts down due to any reason, either power failure or system hardware issue, and when we try to power on the system again, we find that the computer either does not power on or it will show some black and white screen with something written on it such as "WINDOWS ERROR RECOVERY". If after powering on we don't see anything on the screen then we might notice that the power light might have either flashing amber light or solid amber or flashing green light.

Why does it happen?

The only reason for this is while powering off automatically the remaining electricity on the mother board does not get released. So, the mother board accumulates the remaining electricity, which we also call as "Static Electricity".

Consequences of Flea Power

1. No Power Issues ( power light might have either flashing amber light or solid amber or flashing green light. )
2. Blank Screens
3. keyboard suddenly stopped functioning
4. Touch-pad does not work or suddenly stop functioning
5. When plugging in power cord screen goes black and when unplug it and computer works but not for long as battery dies.
6. Computer does not powers on or it gets stuck on a screen while powering on or even any of the peripheral such as touch-pad or keyboard or something else stops responding.


In above mentioned scenarios you should always check by doing drainage of flea power.

To drain flea power, remove batteries and power cords then attempt to 'turn on' your device. You may be surprised to see a flicker of light or a twitch in a fan. I have seen some from electricity stored in capacitors in the power supply or on a circuit  board. devices run upwards of 30 seconds without any batteries and make sure you disconnect any power input, all the external cables, external devices, Hard Drives.

This actually properly reset the hardware and also clear volatile memory,it also helps since windows will be restarted after, clearing out the memory leaks, not enough system resources or other problem.

How to do drainage of Flea Power?

(Step 1) Shutdown and power off the computer.

(Step 2) Once the computer is powered off, unplug the power cord. If it is a laptop also remove the battery. It is important that any way for the system to keep getting power is unplugged or unhooked.

(Step 3) With the power cord unplugged and the battery removed (if you have one), hit the power button a few times as if you are trying to turn on the computer. When you do this and the computer tries to turn on, all the electricity is drained out of the system.
Or Press and hold down the power button for 15 seconds then release it.
(Step 4) Plug the power cord back in and reinsert the battery (if you have one) and turn the computer on.

All done!

Once Windows is loaded you can continue on with the other steps and repairs.

This trick is used on all forms of electronics. Computers, cell phones, routers, modems, TVs, DVD/Blue-Ray players and so on.

Have you ever heard someone say their computer wasn't working right, so they unhooked it, took it to a computer repair shop and when they got there the system was working fine?
This is because the power had drained out of the system!

People also read following top most searched issue

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