2015 - Hawkdive

Monday, December 28, 2015

Unable to Install Certain Safari Extensions in Safari Browser on Mac

Monday, December 28, 2015 2
Issue: Sometime when you go to Safari Extension Gallery to install any extension certain extensions would not have any button that says "Install Now" or anything like that. 
OR

If you install the extensions from the developers website or otherwise you get the error message "Safari can't install this extension. An error occurred while installing this extension."
OR 
Every time you close the Safari, the extensions uninstalled automatically and you have to install them again and again every time.


Unable to Install Certain Safari Extensions
Unable to Install Certain Safari Extensions
Solutions of the Safari Extension installation problem:
Safari could have above mentioned issues due to different possible reasons.It may not show the install now options for certain extension in Safari's Extenstion Gallery due to one of the following reason:

1. Antivirus with web protection shield may have been turned on 
2. Safari's extensions database is corrupted.
3. One of the System updates still need you to restart your system for the changes to take effect.

Unable to Install Certain Safari Extensions
Unable to Install Certain Safari Extensions


Follow the below troubleshooting steps to fix all such issues.

Steps 1.

1. Reboot your Mac and try to install the Safari extension again from safari extension option in Safari menu if that does not fix or you are still unable to install Safari extension.

Unable to Install Certain Safari Extensions
Unable to Install Certain Safari Extensions


2. Try booting into the Safe Mode and see if you can install them there.

Unable to Install Certain Safari Extensions
Unable to Install Certain Safari Extensions


If that doesn't help, please try following:
Step 2. 

1. Quit safari if it is running.

2. Move your Safari profile folder ~/Library/Safari  to Desktop.(CAUTION: this will reset all settings, uninstall all extensions,remove all bookmarks and clear all browsing data.You can restore the Bookmarks.plist files later from moved safari folder by copying it to the ~/Library/Safari ).

3. Delete all the files in ~/Library/Caches.

4. Delete all of the .plist files relevant for Safari from ~/Library/Preferences/.

5. Delete the following files too.

~/Library/Saved Application State/com.apple.Safari.savedState
~/Library/Synced Preferences/com.apple.Safari.plist
~/Library/Synced Preferences/com.apple.SafariServices.plist
~/Library/Preferences/com.apple.WebFoundation.plist
~/Library/Preferences/com.apple.WebKit.PluginHost.plist
~/Library/Preferences/com.apple.WebKit.PluginProcess.plist
~/Library/PubSub/Database

~/Library/Preferences/com.apple.internetconfigpriv.plist

6. Now Launch the Keychain Access application in any of the following ways:
Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.).

7. Use the search box in the toolbar of the Keychain Access window to search for an item named "Safari Extensions List". If found, delete it. Quit Keychain Access.
Unable to Install Certain Safari Extensions
Unable to Install Certain Safari Extensions

8. Restart your Mac and Launch Safari.

9. Try to install the same extension now and it should be working fine.

If you are still unable to install Safari extension, please try following:

Step 3.

1. Disable the Web Shield of any third-party Internet Malware Program like Avast and restart Safari then try installing the Safari extension.
2. If none of the above methods help run Repair Disk Permissions from Disk Utility and then try installing the Safari Extensions.

Unable to Install Certain Safari Extensions
Run Repair Disk Permission

*******End of Article ******

Incoming search term

Safari,Extension,Safari extension error,unable to install safari extension,install now option missing in apple extension gallery,can not install extension in safari,An error occurred while installing the extension,safari extensions uninstalled automatically,sfari extensions does not work
Read More

Monday, December 21, 2015

Fix Error-Time Machine Backup Disk does not have Ownership Enabled

Monday, December 21, 2015 0
Issue: When you try to turn the Time Machine Backup on, onto an external hard drive or you want to take the backup you get the following error message

"The backup disk does not have ownership enabled.  You must have ownership enabled to use this disk for Time Machine backups.  Open Time Machine preferences to select a different backup disk."

OR

When you try to copy the backup file Backups.backupdb onto the newly erased external hard drive you get the following error message

"The backup can't be copied because the backup volume doesn't have ownership enabled."

This article applies to, and works the same on, all versions of the Mac OS from 10.6 through 10.11.


Solution:To solve this problem you really need to understand what this Ownership on a hard drive is?.

If you use an external drive to share music, photos or other files, then you should know about the "Ignore ownership on this volume" option. This allows you to have multiple users on the same Mac, or multiple users across several Macs to have the same access to files and folders regardless of which user put them there.Every users are treated as the owner of the file on that external hard drive. It is simply like sharing the data on an external drive.This means that file owners and groups will be ignored on this volume. This is very convenient for external drives being shared between machines with different user accounts on them.

But for a Boot / Backup volume it is not a good idea as you would like to retain the owner/group information because applications, and the boot disk, require permissions and ownership to be accurate and enabled to function properly(A permission allows one application to “talk” with another application.) This is what we repair using Disk Utility to “Repair Disk Permissions.”

So if you are trying to take the backup or copying the Time Machine backup file to an external hard drive you have to make sure the "Ignore ownership on this volume" is unchecked i.e. ownership is enabled.

If ownership is not enabled you could use either of the following methods to enable ownership.


Method 1. Enable Ownership from Finder

1. Select the drive you want to turn the Ownership on.
2. Press Command+I (or choose File > Get Info).
Enable Ownership on Time Machine Backup Disk
Enable Ownership on Time Machine Backup Disk
3. Twirl open the Sharing and Permissions triangle and look toward the bottom.
4. If necessary, click the lock icon , then enter an administrator name and password.

Enable Ownership on Time Machine Backup Disk
Enable Ownership on Time Machine Backup Disk


Enable Ownership on Time Machine Backup Disk
Enable Ownership on Time Machine Backup Disk
4. Check the box saying “Ignore ownership on this volume”


Method 2. Enable Ownership from Finder

1. Open Terminal.
2. Type the command diskutil list to know the disk identifier.

$ diskutil list
/dev/disk2
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:                            Disk Image             *41.0 MB    disk2

3. Then type the command "sudo diskutil enableOwnership diskidentifier" and then type the administrator password when prompted.

$ sudo diskutil enableOwnership disk2
File system user/group ownership enabled

******End Of Article******

incoming search terms

disk,ownership,enable ownership on time machine back up disk,diskutil enableOwnership,ignore ownership,time machine,time machine backup disk does not have ownership enabled,ignore ownership on the external hard drive,time machine back error,The backup can't be copied because the backup volume doesn't have ownership enabled,

Read More

Tuesday, December 15, 2015

How to Create an Apple ID without Credit Card?

Tuesday, December 15, 2015 0
Millions of people have this question as how to create an Apple ID without entering their Credit Card's detail in Apple's System?.It's because they are scared of being hacked by some unethical person as several instances have occurred in the past few years where big companies like apple were reported to be hacked with passwords and credit card number shown in the systems.

A few years ago, linking a credit card to an Apple account was mandatory. But Apple has changed its stance and has been letting users create an Apple ID without a credit card for a while now.Having an Apple ID is a prerequisite to do just about anything related to Apple services. If you want to buy music on iTunes, download apps in the App Store,Reinstall OS X or use iCloud, you must have an Apple ID


Whatever your reason might be to do so, I am going to show you how to create an Apple ID without a credit card.

Note that if you don’t link a credit card or other payment method to your Apple ID, you will obviously not be able to complete purchases, but you will however be able to download free content, such as free apps, free music or free books.

The main reason of writing this post is, while creating Apple ID it asks to set up a payment method where you have the option to provide Credit/Debit card details or use Paypal, Redeem a gift certificate or select None as a payment method for the free Apple ID,sometimes this option of selecting None is not available or not shown or the option none is there, but after you select next, it loops you to the top of the screen and nothing happens. It also says "For assistance, contact iTunes Support" or "Please contact iTunes support to complete this transaction"


How to Create an Apple ID without Credit Card?
How to Create an Apple ID without Credit Card?



How to Create an Apple ID without Credit Card?
How to Create an Apple ID without Credit Card?


Solutions: This issue of not showing None option as a payment method or looping you to the same payment method screen is always resulted when you are using an existing or old Apple ID that you have already created before either on a windows PC or otherwise and did not set up payment method.As per the Apple there could be following major reasons of not showing None when editing your Apple ID payment information.

Why can’t I select None when I edit my Apple ID payment information?

You might not be able to see or select the None payment option for one of these reasons. If you don't want to use a credit card, you can use another form of payment, such as a gift card.

1. If you have an unpaid balance or payment due

You can't select None as your payment type until you pay your balance. To see which order you need to pay for, view your purchase history on a Mac or PC. When you sign in to the store, you might see a message that there was a billing issue with your last order. Click the Billing Info button to see the order.
After you pay for the order, you can change your payment information to None.


2. If you're using the iTunes Store or App Store for the first time

If you're using the store for the first time with an existing Apple ID, you must provide a payment method. After you create the account, you can change your payment information to None.
If you're creating a new Apple ID, you might be able to create an account without entering your credit card details.

3. If you changed your country or region

When you change the country or region of an existing Apple ID, you must provide a payment method and update your billing options. If you want to remove your payment method after you change the country or region, you can change your payment information to None.


4. If you're a part of Family Sharing

When you set up Family Sharing, the family organizer must provide a payment method. If your family includes a child account, the family organizer must use a credit card as the payment method. This payment method will be used for all purchases initiated by family members and can only be changed by the family organizer.

Create an Apple ID for iTunes Store, App Store, or iBooks Store account without a credit card or other payment method


If you already have an Apple ID

If you've already created your Apple ID, you'll need to add a payment method when you first use it to sign in to the iTunes Store, App Store, or iBooks Store. But you can optionally remove the payment method after you sign in to the store. You won't be asked for a payment method again until you make your first purchase.

If you don't have an Apple ID

If you haven't created your Apple ID, follow the steps below to create one and a store account at the same time, without adding a payment method.

On an iPhone, iPad, or iPod touch


  1. Open the App Store, iTunes Store, or iBooks Store.

    How to Create an Apple ID without Credit Card?
    How to Create an Apple ID without Credit Card?
  2. Choose any free app, song, video, or book.
    How to Create an Apple ID without Credit Card?
    How to Create an Apple ID without Credit Card?
  3. Tap Get next to the item, then tap again to get it.
    How to Create an Apple ID without Credit Card?
    How to Create an Apple ID without Credit Card?
  4. When you're asked to sign in with an Apple ID, tap Create New Apple ID.
    How to Create an Apple ID without Credit Card?
    How to Create an Apple ID without Credit Card?
  5. Follow the onscreen instructions. When you're asked for payment information, choose None. See what to do if None isn't showing or you can't select it.
    How to Create an Apple ID without Credit Card?
    How to Create an Apple ID without Credit Card?
  6. Even though you are creating the account without choosing a credit card, Apple still requires you to enter your name, address and phone number. You can always enter the address and phone number of your school. Scroll down and enter your name, address and phone number, then tap "Next".
    How to Create an Apple ID without Credit Card?
    How to Create an Apple ID without Credit Card?
  7. After you enter all of the information required, you'll be asked to verify your Apple ID by email. Apple will send you a confirmation email to the email address you provided. Check your emails and click the “Verify” link in the email Apple sent you, then log in using your newly created username (your email address) and password.
  8. Finally, go back to the App Store application, and sign in your new account.
You should now be able to download free content from Apple. If you ever try to download paid content though, Apple will ask you to update your payment information and provide a credit card.

If you use Family Sharing, and you’re the family organizer, you can’t set your payment information to None. You'll need to use a credit card or debit card.

On a Mac or PC

1. Open iTunes, then go to the iTunes Store by clicking the iTunes Store button at the top of the window.
How to Create an Apple ID without Credit Card?
How to Create an Apple ID without Credit Card?

2. Scroll down and find the country flag in the lower-right corner of the window. If it's not the flag of the country where you live, click it and choose your country or region.

How to Create an Apple ID without Credit Card?
Select Language

3. Go to the App Store, Music, TV Shows, or Books section of the store by clicking on one of the icons in the upper-left corner.

How to Create an Apple ID without Credit Card?
How to Create an Apple ID without Credit Card?

4. Download a free app, song, video, or book. To find free items, look in the right column of the window and click any link that includes the word "Free," such as "Free on iTunes" or "Top Free." When you find a free item, click Get beneath its icon.

How to Create an Apple ID without Credit Card?
How to Create an Apple ID without Credit Card?

5. When you're asked to sign in with an Apple ID, click Create Apple ID.

How to Create an Apple ID without Credit Card?
How to Create an Apple ID without Credit Card?

6. Follow the onscreen instructions. When you're asked for payment information, choose None as the payment type. See what to do if None isn't showing or you can't select it.

How to Create an Apple ID without Credit Card?
How to Create an Apple ID without Credit Card?

7. After you enter all of the information required, you'll be asked to verify your Apple ID by email. You must verify your Apple ID before you can begin using it. D



In worst scenario where the None option is still not available try following options.


1. Leave the payment method to default VISA and enter a gift card code and your address then click next it will fail but the NONE option will appear the next time , Select none and click next and you are DONE. It worked for some people as claimed on apple support forum.

"it says you can use a itunes voucher in the end I bought a £15.00 itunes voucher and inputted the code and it let me complete my account set up and start to download apps and music.  When I then went back into my account details (after completeing the set up) the "none" option had appeared, thats something apple needs to look at, why isnt the "none" option available from the start?"



2.  Provide your Credit/Debit Card details, download a free app and then login to https://appleid.apple.com/us/ go to modify the payment information. At this point the none option will be available and you would be able to select this and clear the visa card information.

3. Clear your browser's Caches and Cookies delete history and then try to create a new Apple ID with the Email ID you never ever have tried registering/using your preferred apple id/e-mail address.

**************End of Article*************


Incoming search terms
Apple ID, Creating apple id without credit card, select payment option none,payment option none not available in apple id creation,how to create apple id witout credit/debit card,Create apple with paypal,create apple ID without payment information

Source of information: http://www.apple.com

Read More

Wednesday, December 9, 2015

Unable to open iTunes-The iTunes Library file is locked on a locked disk

Wednesday, December 09, 2015 2
Issue : Unable to open iTunes.When you open iTunes it gives you error message "The iTunes Library file is locked, on a locked disk, or you do not have write permission for this file." and finally you will have to quit the iTunes.So basically you could not open iTunes.

When researched on this issue I found that one of the reasons for this problem is moving the whole iTunes folder from other Mac or external hard drive or using "Migration Assistant" to move your profile over.

I ran repair disk permissions and that still did not fix and obviously it will not because the iTunes Library and its supporting files are in my user profile folder.Apparently, when you use the Disk Utility in Repair Permissions – a standard troubleshooting maneuver in OS X – it doesn’t actually repair the permission settings on folders and files in your Home folder.

Which is where the recovery mode comes as handy.Home folder permissions and ACLs ( Access Control Lists ) are reset from recovery mode.In this post we will be learning to troubleshoot very common error "The iTunes Library file is locked, on a locked disk, or you do not have write permission for this file."


Unable to open iTunes-The iTunes Library file is locked, on a locked disk
Unable to open iTunes-The iTunes Library file is locked, on a locked disk

Unable to open iTunes-The iTunes Library file is locked, on a locked disk
Unable to open iTunes-The iTunes Library file is locked, on a locked disk

Solution to Unable to open iTunes-The iTunes Library file is locked, on a locked disk

There are multiple ways out there published on internet to fix it.But I found one very simple and always working solution which you could try first.Before following this first steps it is advisable to make sure you know where your songs are and what all location they are added from because we are going to delete the iTunes Library.itl file, which contains the exact same information like a playlist file.

Step -1- Fix Unable to open iTunes-The iTunes Library file is locked, on a locked disk

1. Click on the Go menu and select Go to Folder...
2. Type ~/Music/iTunes .

Unable to open iTunes-The iTunes Library file is locked, on a locked disk
Unable to open iTunes-The iTunes Library file is locked, on a locked disk
3. Delete the iTunes Library.itl file.
4. Launch the iTunes application by clicking its icon in the dock and this will automatically create an iTunes Library.itl files.

Unable to open iTunes-The iTunes Library file is locked, on a locked disk
Unable to open iTunes-The iTunes Library file is locked, on a locked disk


5. So you need to go ahead and Scan iTunes for media to add Songs in your newly created library.



Step-2

If step -1 does not work try this second step.You can actually just fix those permissions by

  1. Going  into: Macintosh HD > Users
  2. Right-click on your user name (home folder) and select Get Info.

    Unable to open iTunes-The iTunes Library file is locked, on a locked disk
    Unable to open iTunes-The iTunes Library file is locked, on a locked disk
  3. Click the lock at the bottom and enter your password.
  4. Your permissions at the moment for that folder should be Read & Write for you,Read only for staff and everyone.
    Unable to open iTunes-The iTunes Library file is locked, on a locked disk
    Unable to open iTunes-The iTunes Library file is locked, on a locked disk
  5. Click the gear icon at the bottom, and select Apply to enclosed items.
    Unable to open iTunes-The iTunes Library file is locked, on a locked disk
    Unable to open iTunes-The iTunes Library file is locked, on a locked disk
  6. The last step will take a few minutes to complete, but once done, everything in your home folder should now have their proper permissions.


Step 3

Here's another solution, since I just ran into this as well.  The issue was created when I copied over my iTunes library, the "iTunes Library.xml" and "iTunes Library.itl" files were both still owned by my previous user id, not my current id.And that's why I was Unable to open iTunes and got the error "The iTunes Library file is locked, on a locked disk".But it uses sudo and chown from the command line, so if you're not comfortable doing this, please don't (you can do a lot of damage if you make a mistake).

1. Open Terminal from utilities folder.
2. Using the Terminal application, go do your Music folder:
3. Type cd ~/Music and hit Enter/Return.
4. Then forcibly reset the user info for your entire library by typing the command.

sudo chown -R [login]:staff iTunes

where [login] is your username (not the full displayname, just the shortname).
So for example, let's say my username is nsohail then this command would be.

sudo chown -R nsohail:staff iTunes

Step 4

This is another simple method of fixing issue: Unable to open iTunes as it gives error message "The iTunes Library file is locked, on a locked disk, or you do not have write permission for this file."

1. Click on the Go menu and select Go to Folder...
2. Type ~/Music/iTunes .
3. Move your iTunes library Data file to your desktop.
4. Start iTunes - your play list will be empty.
5. Quit iTunes and copy the data file from Desktop back in to the iTunes folder.
6. Start iTunes and it should work just fine with all your old history preserved.

************End Of Article *************

Incoming search Terms
unable to open itunes
itunes error
itunes library corrupted
itunes library file is locked
Unable to open iTunes-The iTunes Library file is locked, on a locked disk
The iTunes Library file is locked, on a locked disk, or you do not have write permission for this file
itunes library permission denied
itunes library failed to open
itunes library.itl

Read More

Monday, November 23, 2015

Fix HDCP Compliant display error when watching Netflix Video in Safari on Mac

Monday, November 23, 2015 7
Issue: If you are facing issue with playing Netflix content through Safari since upgrading to Yosemite / El Capitan and you don't have a secondary display connected. Specifically, Netflix will start to play the content and then display an error after a few seconds. The error reads "Whoops, something went wrong... display error. There appears to be a display problem. Please ensure your monitor is HDCP compliant and is not mirror using AirPlay."

Fix HDCP Compliant display error when watching Netflix
Fix HDCP Compliant display error when watching Netflix
Software and OS Affected: Safari 8.0 and 9.0 on OS X Yosemite and above.
Solution: This issue has obviously nothing to do with the Monitor being HDCP compliant because most of the monitor these days are HDCP compliant, still you have to be sure if your's is. My monitor is HDCP compliant (HP ZR30W) and it's the only monitor connected to my 2014 MacPro.

As per the Netflix, if you experience the error code S7363-1266-48444350 or receives HDCP compliant display error while watching Netflix videos through safari on your Mac computer, it's typically caused by an unsupported monitor or screen or you have Airplay turned on. Follow the steps on the post How to Turn AirPlay Off. HDCP is purposely disabled via AirPlay for copy-protection. Apple only supports playback on internal monitors or through HDCP compatible monitors. Follow the troubleshooting steps below to resolve the issue.

1. Disconnect your computer from your external monitor and try playing a movie or TV show again. If this resolves your issue, it's likely that your external monitor or TV does not support HDCP.
2. We have found that using DisplayLink software can cause issues when watching Netflix. Remove the software by following the steps below:
  • Quit AirServer from Activity Monitor.
  • Select the Finder icon from the Dock at the bottom of the screen.
  • Select Applications.
  • Drag the DisplayLink app to the Trash.
  • Right click the trash icon and select Empty Trash.
  • Try Netflix again.
3. Restart your computer. Once restarted, try Netflix again.
What is Display Link Software?

DisplayLink is a software technology company that developed USB graphics technology,designed to connect computers and displays using USB, Ethernet, and WiFi. DisplayLink lets you quickly and easily connect multiple monitors to your Mac with a simple USB connection. Host software is installed on your Mac to communicate with the DisplayLink device.You can add up to six additional monitors to your PC or four additional monitors to your Mac - you just need one USB graphics adapter for each monitor you want to add.

Remove any software which are used to transfer or convert video such as Supertube HD, Cinema Display, AirVideo, Adobe-Air, Aimersoft,AirParrot, etc., 

Real Solution to HDCP Compliant monitor error while watching Netflix on Safari


This all happened due to the enforcement of HTML 5 in Safari. Last year Netflix released video streaming in HTML5 in Safari on Yosemite to Save battery power and reduce processor usage. Apple implemented the Media Source Extensions (MSE) using their highly optimized video pipeline on OS X. This lets you watch Netflix in buttery smooth 1080p without hogging your CPU or draining your battery. In fact, this allows you to get up to 2 hours longer battery life on a MacBook Air streaming Netflix in 1080p - that’s enough time for one more movie!

Apple also implemented the Encrypted Media Extensions (EME) which provides the content protection needed for premium video services like Netflix. 

During initial days, this errors occurred due to Safari defaulting to HTML5 vs using Silverlight like it did in Mavericks. So, if you wanted to use Safari, you had to set the Netflix video playback setting back to silverlight. Which could be done by going into, Account >> your profile >> Playback settings on Netflix.com and there, uncheck the bottom option (prefer HTML5 instead of Silverlight), you would be able to play movies again and obviously, you had to have Silverlight in your computer.This would revert to Silverlight and will AirPlay fine in Safari.You just need to make sure the Silverlight plugin is enabled and updated and does not have any issue.

Check if the Silverlight Plugin is enabled

  • From your Safari menu bar click Safari > Preferences then select the Security tab.
  • Now click Website Settings to the right of:  Internet plug-ins
  • Select Silverlight on the left then select Allow or Ask from the:  When visitng other websites pop up menu on the right.
  • If you want to use HTML5, just leave the setting for HTML5 on in Netflix and use Chrome, Firefox, etc.


How to fix HDCP Display Error for Netflix

This issue does not occur on all the Mac Machine with Yosemite and above but limited to some of them. So first of all make sure your software and Mac is up to date. If you still have problem follow the steps below.

1. Try allowing Silverlight to run always and also set to run in unsafe mode by following the next steps

Go to Safari > Preferences > Security > Website Settings (plugins) > Click Silverlight and select Allow Always, then Run in Unsafe Mode - then restart safari
and play Netflix and it should work.
2. Start using Chrome or Firefox to watch Netflix

Though, most of the Netflix users won't like this option. But it works flawlessly on Chrome or Firefox. You may experience a little slower playback rate but it can be overcome by making sure the Widevine CDM plugin by Google Inc. is updated.
Update plugins to fix display error when watching Netflix
Update plugins to fix display error when watching Netflix


3. Change your user agent each time you want to use Netflix on Safari


This will trick Netflix into thinking your using one of those browsers the selected user agent belongs to, and will use silverlight plugin.

Safari only sets the user agent for that one tab so none of your other tabs are affected. It's also reset when you close the tab, so if you were to open Netflix in a new tab it would be using the default user agent.So you have to change the user agent each time you want to open Netflix.Here is how you can change the user agent of Safari.

a. First of all Enable Develop Menu in Safari
  • Launch Safari, located at /Applications/Safari.
  • Open Safari's Preferences by selecting 'Safari, Preferences' from the menu.
  • Click the 'Advanced' tab.
    Fix HDCP Compliant display error when watching Netflix
    Fix HDCP Compliant display error when watching Netflix
  • Place a check mark next to 'Show Develop menu in menu bar.
b. Click on Develop Menu,Navigate to User Agent and change it to a prior version of Safari or Change the User Agent to Firefox - Mac. 


Fix HDCP Compliant display error when watching Netflix
Fix HDCP Compliant display error when watching Netflix

Try to Load Netflix now and it should be working fine.

Note:- User Agent: The user agent is a string of text the browser sends to the web server hosting the web page. If you've ever visited a web page that proclaimed that Safari wasn't supported, this is how the site knew what browser you were using. In most cases, “not supported” is nonsense, and using this menu item you can change the user agent to mimic one from a different browser. You may be amazed how many times a web page that doesn’t work suddenly does, just by changing the user agent.

4. Disconnect additional hardware

Disconnect from computer any third party hardware that supports any external display or display mirroring directly or indirectly, like wireless adapter, secondary display, Cinema Display, HDMI cable or adapter, Thunderbolt(Mini-display port) to HDMI adapter , then try to run Netflix again and it should work.

5.  Calibrate the Display

Try calibrating the display once as it has stopped this problem for several users. Click on the Apple icon on top left hand corner of the screen select System Preferences>Monitor>Calibrate.. .just use the defaults. Check the Netflix again once calibrated.

6. Quit iTunes, Quick Time player, and other apps and then try watching the Netflix videos.

7. Quit or disconnect any Remote desktop sharing Software

If you are connected to or currently running any Screen sharing, Remote Desktop or Remote assistance software like Logmein Rescue ( LMI Rescue), Teamviewer, Go ToAssist, Ammy admin, Citrix, VPN Server or Ultra VNC. Quit or disconnect from such program and then try playing the Netflix videos. 
***********End of Article*************
Incoming Search terms user agent,safari issue with netflix,netflix show errors on safari 8.0 and 9.0,HDCP error with netflix,netflix display error,HDCP compliant monitor issue with Netflix,error code S7363-1266-48444350 when watching netflix,Fix HDCP Compliant display error when watching Netflix
Read More

Thursday, November 19, 2015

What is Safe Mode and How to start your Mac in Safe Mode?

Thursday, November 19, 2015 0
You can use safe mode to help you resolve issues that might keep your Mac from completely starting up.

What is safe mode?

Safe mode (sometimes called safe boot) is a way to start up your Mac so that it performs certain checks, and prevents some software from automatically loading or opening. Starting your Mac in safe mode does the following:


  • Verifies your startup disk, and attempts to repair directory issues if needed
  • Only essential kernel extensions are loaded- (a.k.a. ketxs, or hardware and software drivers), No third party items 
  • Prevents Startup Items and Login Items from opening automatically
  • Disables user-installed fonts 
  • Deletes font caches, Kernel cache and other system cache files
  • Together, these changes can help resolve or isolate issues related to your startup disk. 

And it's very simple to start your Mac in Safe Mode, either using your keyboard or by entering a command in Terminal.We will learn different way of starting your Mac in Safe Mode later in this post.

When and why should we start Mac in Safe Mode?

When you have some problem with your mac the first troubleshooting you do is restart the Mac.
Most of the time, your Mac just works after restarting.

But there will be times when a rogue app, a misbehaving service, outdated caches and other issue will cause your Mac to slow, stop starting up or exhibit other unwanted symptoms. Thankfully, Apple has provided a way to boot OS X in Safe Mode.

Although booting in Safe Mode on a daily basis—or whenever an insignificant problem arises— isn’t recommended, there are definitely instances when starting up in Safe Mode could be your last resort.

Here are some of the typical scenarios:

If your Mac doesn’t finish starting up—Certain issues might keep your Mac from completely starting up and using Safe Mode can help you resolve them.

If an app is causing issues— An app you recently installed might be the culprit, especially if it came outside the Mac App Store. Starting up in Safe Mode might help isolate the misbehaving app as it prevents certain software from automatically loading or opening.

If your Mac is running slow— Just like Windows, your Mac also creates temporary files and various caches over time which might slow down the overall performance of the operating system and apps. These unnecessary files are safely cleaned from Mac when started in safe Mode.

If your Mac has directory issues—Many, but not all issues with your Mac’s startup disk can be resolved using the built-in Disk Utility application. If you’re plagued with an issue that cannot be reproduced in Safe Mode but appears to be resolved when you start up normally, chances are it was caused by a cache or a directory issue with your startup disk that Safe Mode fixed.

How to Start your Mac in Safe Mode?

Starting up in safe mode

  1. Follow these steps to start up into safe mode.
  2. Start or restart your Mac. 
  3. Immediately after you hear the startup sound, press and hold the Shift key.( Note:- If you are using a Wireless Keyboard,Make sure you press the Shift Key immediately after you hear the start up chimes sound.Bluetooth controllers will only activate after the startup chimes sound, so if the key is held before this, the key press will not be recognized. ).
  4. Release the Shift key when you see the Apple logo appear on the screen.
  5. Start your Mac in Safe Mode
    Start your Mac in Safe Mode
  6. After the Apple logo appears, it might take longer than usual to reach the login screen or your desktop. This is because your Mac performs a directory check of your startup disk as part of safe mode.
  7. Start your Mac in Safe Mode
    Start your Mac in Safe Mode
  8. To leave safe mode, restart your computer without pressing any keys during startup.

If you're using FileVault

If your startup disk is encrypted with FileVault, you can still hold down the Shift key immediately after powering on your Mac to start up in safe mode. You might be prompted to log in twice as part of this process – first to unlock the startup disk, and a second time to log into the Finder. You can let go of the Shift key after you see the first login screen.


If an issue doesn't happen in safe mode

If an issue doesn't happen when your Mac is started in safe mode, try restarting again without pressing any keys at startup. If the issue appears to be resolved when you start up normally, it was possibly caused by a cache or a directory issue with your startup disk that safe mode fixed.
If you restart your Mac normally and an issue comes back when you reach your desktop, try disabling any login items that automatically open when you log in.

If your Mac restarts or shuts down in safe mode

If your Mac automatically restarts in safe mode, OS X might have found an issue that it's trying to fix. 
Safe mode performs a directory check of your startup disk, similar to what happens when you choose to verify or repair a disk using Disk Utility. If OS X finds an issue, the directory on your startup disk is repaired and your Mac restarts. 
If your Mac turns itself off when you start up in safe mode, check the power connection on your Mac to make sure it's plugged in securely at both your Mac and the power outlet. If you're using a MagSafe power adapter, make sure the LED on your power adapter is yellow or green. Then, try starting up in safe mode again.

If your Mac repeatedly restarts or shuts down during safe mode, contact Apple Support, or consult with an Apple Authorized Service Provider or Apple Genius for more help.


Is your Mac taking longer than usual to boot in Safe Mode?


This is normal.Your Mac performs a directory check of your startup disk as part of Safe Mode so it will take a significantly longer time than usual to reach the login screen or the desktop


3 ways of identifying if you’re started in Safe Mode

If you’re unsure as to whether or not you’re in Safe Mode, take note of the following signs that give it away.

1. Menu bar reads “Safe Boot”

Start your Mac in Safe Mode
Start your Mac in Safe Mode

The first indication that you’re starting up in Safe Mode appears when you land on the login screen. If you’re in Safe Mode, the words “Safe Boot” in red letters will appear in the menu bar in the upper right corner of the screen.


2. Slower overall performance

Past the login screen, you’ll notice slower overall performance. Graphics will no longer be accelerated as default drivers are loaded. The OS X menus, windows and the Dock appear solid even if Translucent Menu Bar is selected in System Preferences.

Your screen might blink or tear during the login process. OS X menus, the Dock, your desktop and other aspects of the user interface won’t have as many visual effects and translucency will be disabled.

And as mentioned further below, several OS X features might be unavailable to you in Safe Mode, like watching movies in the DVD Player app, capturing video, connecting to Wi-Fi networks and more.

3. Boot Mode in System Information reads “Safe”

Start your Mac in Safe Mode
Start your Mac in Safe Mode

Another method of determining the status of your boot mode involves using the System Information application.

Step 1: Open System Information from Applications > Utilities. You can also choose About This Mac from the Apple menu and then click the System Report button in the Overview section.

Step 2: In the lefthand column, locate and click the Software section. You should see a couple related items listed on the right side of the System Information window.

If the Boot Mode is listed as “Safe” you’re started in Safe Mode. If it reads “Normal,” you’re in OS X’s normal-boot mode.



Some features aren't available in safe mode

Some features of your Mac aren't available when it's started in safe mode, so after you're done using safe mode you should restart your computer normally.

For example, these features don't work in safe mode:

  • You can't play movies in DVD Player.
  • You can't capture video in iMovie and some other video apps.
  • Some audio input or output devices might not work.
  • Some USB, FireWire and Thunderbolt devices might not be available.
  • Wi-Fi networking might be limited or unavailable depending on the Mac and OS X version you're using.
Safe mode in OS X v10.5 or later also disables accelerated graphics. This makes the OS X menu bar appear solid even if "Translucent Menu Bar" is selected in System Preferences. Your screen might also "blink" or "tear" during login when your Mac is started in safe mode.

Safe mode in OS X v10.6 or later also disables File Sharing.


Starting in safe mode without a keyboard

If your Mac doesn't have a keyboard available to start in safe mode but you have remote access to it, you can configure the Mac to startup in safe mode using the command line.
Access the command line by either opening Terminal remotely, or by logging into the computer using SSH.

Use the following Terminal command and restart your Mac:

sudo nvram boot-args="-x"

Start your Mac in Safe Mode
Start your Mac in Safe Mode


Unfortunately it is a bit difficult to see if this is the case when the system is only displaying a gray progress bar; however, you can force the system to show you what is going on by having it boot to both Safe and Verbose modes at the same time.If you want to start in verbose mode as well, use this instead:

sudo nvram boot-args="-x -v"

To restart your Mac normally from Safe Mode.After using safe mode, use this Terminal command to return to a normal startup:

sudo nvram boot-args=""

Start your Mac in Safe Mode
Start your Mac in Safe Mode

Note :- You can replace the "v" with an "s" to tell it to use "Single User" mode instead (they should be equivalent for this purpose):

sudo nvram boot-args="-x -s"


Incoming Search Terms

Mac in Safe Mode
Safe mode command for Mac
how to start mac in safe mode
mac verbose safe mode
single user mode
repair mac in safe  mode
Safe Mode fix many issue in Mac




Read More

Sunday, November 8, 2015

Unable to Logon to Windows as it asks for a Smart Card that I have never Used

Sunday, November 08, 2015 5
Issue : When I booted my computer up and typed in my username and password it gave me an error. It said that I needed a smart card to login. I don't use smart cards.I retyped the password thinking I might have entered incorrect password but it gave me the same error.I tried to login with another user account but again the same error.So I think I accidentally enabled this policy in registry.

Solution: This happened because I accidentally configured my Windows system to allow only smart card logon.Smart Cards are a portable, secure and a tamper-proof  way to provide security solutions for tasks such as client authentication, logging on to domains, code signing, and securing e-mail. You can use smart cards to also log on to your Windows 7 / 8 computers.

You may find the same error or logon option sometimes with Remote Desktop Connection.Here are some picture I want to share with you that you may see when encounter any such problems.

Smart Card Login
Smart Card Login


Unable to Logon to Windows as it asks for a Smart Card
Unable to Logon to Windows as it asks for a Smart Card

Smart Card Login
Smart Card Login

Smart Card Login
Smart Card Login


Disable Force Smart Card Login

If a problem prevents you from logging in to Windows with a smart card, start your computer in safe mode and disable this security feature.Smart Card Login option will not be available in Safe Mode. Whether you log in with a physical or virtual smart card, Windows stores your settings in the Windows NT Registry. If you're able to log in to Windows, you can disable smart card login for future sessions by editing your local group policies. Disabling the Smart Card Plug and Play service removes the option to insert a smart card when logging in.

1. First of all log in to Windows in Safe mode, this can be achieved by pressing F8 key while the computer is booting.

2. From the options available, pick Safe mode with networking and hit Enter. Then log on to the computer by using administrative credentials.

3. Press Windows Key + R combination, type Regedt32.exe in the Run dialog box and hit Enter to open the Registry Editor.

4. Navigate to the following key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System

Disable Smart Card Login
Disable Smart Card Login

Disable Smart Card Login
Disable Smart Card Login

5. In the right pane of this location, you’ll find a DWORD named scforceoption. Since your computer allows Smart Card logon only, the DWORD shows the Value data equals to 1.

6. In the Value Data field, change the current value of “1” to “0” and click “OK.”

7. Close Registry Editor and restart your computer in normal mode. The login screen prompts you to enter your username and password rather than insert a smart card.


Note: - Do note that this settings will be reset back to the default setting which is Value ‘1’, after 90 minutes, when the next Group Policy refresh takes place.

Disable Smart Card Plug and Play Service

1. Press Windows Key + R combination, type gpedit.msc in the Run dialog box and hit Enter to open the Local Group Policy Editor.

2. Navigate to "Computer Configuration>Policies>Windows Settings>Local Policies>Security Options>Interactive logon: Require smart cards"

3. Right-click “Interactive logon: Require smart cards” and select “Edit.” In the Properties dialog, select “Disabled” to turn off this service

Disable Smart Card Login
Disable Smart Card Login
4. Now navigate to "Computer Configuration>Administrative Templates>Windows Components>Smart Card>Turn On Smart Card Plug and Play Service"


Disable Smart Card Login
Disable Smart Card Login

5. Right-click “Turn On Smart Card Plug and Play Service” and select “Edit.” In the Properties dialog, select “Disabled” to turn off this service and remove the smart card option from the login screen. Click “Apply” and “OK” to save your changes.



For detailed information on Smart Card policy implementation read the following articles.

https://technet.microsoft.com/en-us/library/ff404287(v=ws.10).aspx
https://technet.microsoft.com/en-us/library/cc757921(WS.10).aspx


Incoming Search Terms

smart card at login screen, windows login screen, windows needs smart card to login, login issue,no smart card,can not login, disable smart card login, force smart card login,remote desktop need smart card to login
Read More