On September 1, 2025, a significant transition will occur in the world of technology and business operations as HashiCorp officially becomes a part of IBM. This acquisition marks a pivotal chapter in HashiCorp’s history, bringing about a multitude of opportunities for its customers while ensuring continuity, reliability, and the high standards that the company has always upheld. In this informative article, we will delve into the implications of this transition, including updates on product naming, billing operations, and customer support, and explore the benefits it brings to HashiCorp’s clientele.
### Building a Stronger Foundation with Familiar Tools
The integration of HashiCorp into IBM’s operations is not just a change in ownership; it’s a strategic alignment aimed at providing long-term value to customers. HashiCorp’s suite of products will be incorporated into IBM’s Automation portfolio. This move is rooted in the shared vision of both companies to harness the power of unified lifecycle management. By connecting infrastructure, security, and operations through a singular control plane, they aim to streamline and enhance the technology landscape for their users.
Throughout this transition, HashiCorp’s mission remains steadfast. The company is committed to aiding its customers in accelerating innovation, bolstering security, and optimizing cloud return on investment (ROI). Simplifying the management of hybrid cloud infrastructure and security remains at the core of its objectives. With IBM’s robust automation portfolio backing these efforts, customers can expect transformative changes in their business operations. The unified foundation for hybrid cloud solutions will be based on trusted data and scalable operations, empowering clients to confidently embrace artificial intelligence (AI) and maintain control over their digital infrastructure.
### Changes on the Horizon
One of the notable changes accompanying the acquisition involves the renaming of certain HashiCorp products. This is primarily a change in nomenclature to align with IBM’s existing product portfolio, ensuring consistency across the board. It’s important to note that while names may change, the features and functionalities of each product edition will remain intact. Here is a breakdown of the new naming conventions:
– HashiCorp’s “Standard” edition will now be known as “Essentials” under IBM.
– “Plus” will be rebranded as “Standard.”
– The “Premium” edition will retain its name under IBM.
In addition to the renaming, some customers who are currently using legacy products will be transitioned to the latest offerings. This streamlining of product offerings is part of the integration into IBM’s Automation portfolio. Customers affected by this change will receive newer products with enhanced features, all while maintaining their current pricing. This means that users will benefit from advanced capabilities at no additional cost.
### Aligning Global Support Systems
Another critical aspect of this transition is the alignment of HashiCorp’s customer support systems with IBM’s renowned support infrastructure. IBM is known for its world-class support services, and HashiCorp customers will gain access to plans equivalent to their existing coverage. This enhancement ensures that users receive the same level of support they have come to rely on, with the added advantage of IBM’s extensive expertise. More details about these changes will be made available in the upcoming weeks.
### Billing Operations Under IBM
As part of this transition, IBM will assume responsibility for HashiCorp’s billing operations. Customers can expect direct communications about these changes, but the key points to note are as follows: all customers will receive new unique IBM customer numbers. Existing IBM customers can continue using their established accounts, while invoices will now be issued by IBM. It’s worth mentioning that there will be no changes to billing or operational procedures for Pay-As-You-Go (PAYG) customers at this time.
### Support and Assistance
For any questions or further information, customers can refer to the documentation provided by HashiCorp on the changes to product offerings. Additionally, IBM’s support pages offer guidance for billing or vendor setup support. Customers are encouraged to reach out to their HashiCorp account team for any other inquiries or assistance they may require.
As HashiCorp embarks on this new journey as part of IBM, the core promise to customers remains unchanged: delivering top-tier infrastructure and security automation solutions to drive secure and scalable innovation. This commitment is now reinforced by IBM’s enterprise-grade capabilities and global support network. The future is bright, and HashiCorp is excited to embark on this next chapter with the continued support and partnership of its valued customers.
In summary, HashiCorp’s transition to becoming an IBM company represents a significant milestone in the technology industry. This strategic move brings about numerous benefits for customers, from enhanced product offerings and support systems to streamlined operations. As HashiCorp and IBM work together to build a unified foundation for hybrid cloud solutions, customers can look forward to a future of innovation, security, and control. Stay tuned for more updates as this exciting journey unfolds.
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