Christine Andrew, the Managing Director for AI Enablement at KPMG in Canada, values the time-saving capabilities of Copilot not for the time itself, but for what that time allows her to accomplish. Copilot, an AI-powered productivity tool integrated into Microsoft 365, has revolutionized the way Andrew approaches her work, enabling her to focus on more strategic and high-value activities within the company.
Previously, Andrew’s executive time was consumed by the mechanics of work: planning, executing, tracking progress, and reporting. With Copilot streamlining these processes, she has been able to reduce operational drag and shift her focus towards high-quality execution. By reclaiming hours once spent on repetitive tasks, Andrew now has the freedom to engage in deeper reflection on the business, market trends, risks, and client needs.
Furthermore, Copilot has allowed Andrew to connect with other organizations to understand their AI adoption strategies and challenges, providing valuable insights into best practices. She credits Copilot with changing the way she works and making her more effective in her role.
Andrew heavily relies on Copilot in Teams to manage her busy schedule, often filled with double or triple-booked meetings. The tool’s meeting recaps and prompts help her stay informed even when she can’t attend every meeting. She also utilizes Copilot Chat as a “thought challenger,” testing draft strategies and gaining different perspectives on her work.
The impact of Copilot on Andrew’s work has been significant. For instance, while preparing for a keynote presentation, she used Copilot’s research capabilities to analyze the audience and tailor her content accordingly, resulting in a successful presentation that led to an invitation back from conference organizers.
Having led KPMG Canada’s initial Copilot early-access program, Andrew witnessed the tool’s evolution and expansion within the firm. With Copilot’s deep integration into Microsoft’s ecosystem, Andrew found it more accessible and user-friendly compared to other AI tools on the market. The tool also aligns with KPMG’s ethics and risk standards, enabling employees to use AI responsibly and safely.
Today, Copilot adoption is closely monitored, with employees required to set AI-related goals as part of their performance management. KPMG has also implemented training programs focused on effectively and responsibly using AI. For Andrew, the widespread adoption of Copilot was not just about novelty but about freeing employees from low-value work to focus on higher-level tasks.
In conclusion, Copilot doesn’t just save time; it transforms how individuals like Christine Andrew utilize their time to drive value and innovation within their organizations. By leveraging AI tools like Copilot, professionals can streamline their workflows, enhance productivity, and make more informed decisions in today’s fast-paced business environment.
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