Issue: Whenever you try to search for an Apps or something windows hangs or freezes and you have to either reboot or log out to get control of my computer back.
1. My computer freezes whenever I try to view my apps or use the search function. When I click “apps” or attempt to search for anything, the computer hangs up for about 5 seconds, then returns back to the home metro screen. This means I have no way of opening apps unless return to the desktop, open explorer, and search manually for the executable. Needless to say, this is even more inconvenient than not having a start menu to begin with.
- Windows Search service failed to start correctly.
- Corrupt system files due to abrupt shutdown.
- Missing system files due to accidental deletion.
- Inappropriate application installation.
- Corrupt hardware device driver files.
- Invalid registry entries, etc.
- Malware or Spyware infection.
1. Microsoft Fix-it
For those of you with better luck than I have here is the link to the automated solution which may solve the issue.
2. Fix Windows Search and Indexing
If the above method did not work continue here:
Restart the Windows Search Service
- Press “Windows + R”
- Type “services.msc” and click “OK”
- Find the “Windows Search” service and right click and select “Properties“
- On the General tab set the “Startup type:” to “Automatic”
- If the service status is stopped click the “Start” button.
- If the service is stuck on “Starting…” you should try unplugging any USB Mass Storage Device (external hard drives or thumb drives, any kind of memory card (ie SD card compact flash etc.)
Rebuild the Index
Whenever you try to search for something in windows, its indexing which find the things quickly and brings that to you.If indexing is disabled or corrupt computer won’t be able to search and will not present the search results.Windows uses the index to perform very fast searches on your computer.
The index requires almost no maintenance. However, if the index can’t find a file that you know exists in an indexed location, you might need to rebuild the index. Rebuilding the index can take several hours, and searches might be incomplete until the index is fully rebuilt.
- Go to Control panel and open Indexing Options.
- Click the Advanced button at the bottom of the Indexing Options window. This displays a new window titled Advanced Options.
- Click the Index Settings tab if it isn’t selected already.
- Click the Rebuild button to delete and rebuild the file index.
- Click OK to confirm.
For more information on Advance indexing option you can read article on microsoft’s website http://windows.microsoft.com/en-in/windows7/change-advanced-indexing-options
3.Check the Registry Value
4. We need to change a registry called “Start_SearchFiles” to a value of 2. If you are like me, yours is already 2. We need to reset this so what we are going to do it change it to 0, then back to 2.
5. Double-click Start_SearchFiles or right-click and select “Modify” to get the edit box. Change the number under “Value data” to 0 then click “Ok”.
6. Repeat step 5, changing the value back to 2.
7. Restart your computer.